Job Description
As a Delta Air Lines Aircraft Load Agent, you will act as a lead agent responsible for ensuring the safe and proper loading/offloading of baggage and cargo. The Load Agents are accountable for ensuring the correct weight and balance recording, on-time departures, safety, security, and customer service delivery.
As an Aircraft Load Agent, you will perform a variety of the duties below according to your functional work area assignment; however, in certain stations and under certain circumstances, employees may be required to perform all functions.
This position is awarded to the most qualified individual, as determined through a selection process, and is not awarded based on seniority.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Functions as a multitasked worker who is an effective team motivator.
Forms a solid game plan for IROP recovery and makes quick, sound decisions.
Demonstrates a keen ability to solve problems and possesses the dedication to provide excellent customer service.
Lifts, loads, unloads and transports baggage, mail, and cargo to and from aircraft.
Operates ground support equipment (tugs, conveyor belts, and tow tractors).
Efficiently coordinates with internal resources while working under time constraints to dispatch flights safely, securely, and on time.
Outdoor work in varying climate conditions is required.
Practices safety-conscious behaviors in all operations processes and procedures.
Job Requirements
Embraces diverse people, thinking, and styles.
Consistently makes safety and security, of self and others, the priority.
High School diploma, GED, or High School Equivalency.
Must be at least 18 years of age.
Must have a valid driver’s license.
Must be proficient in English.
Possess basic computer skills.
Should project a professional image.
Must successfully complete relevant training classes.
Have strong verbal communication skills.
Should have excellent oral and verbal communication skills and be able to comprehend detailed job instructions.
Ability to frequently lift bags or items weighing up to and including 50 pounds.
Ability to occasionally lift bags or items weighing between 50 and 70 pounds.
Occasionally support in aircraft cabin cleaning duties
Perform all other operational duties assigned by supervisor or manager, including support in the Baggage Service Office or coordinating with Bahamas Customs and Immigration.
Must be able to drive and safely operate cargo loader and baggage tug, as well as tow tractor when required to dispatch aircraft.
Must have a valid driver's license.
Should be able to work under pressure and time constraints necessary to dispatch flights on time.
Occasionally support in aircraft cabin cleaning duties.
Perform all other operational duties assigned by supervisor or manager, including support in the Baggage Service Office or coordinating with Bahamas Customs and Immigration.
Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays in all weather conditions.
Pass a pre-employment drug test.
Pass a pre-employment background check
Be authorized to live & work in the country you are applying to.
Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
Demonstrates that privacy is a priority when handling personal data
Previous ramp operations experience is preferred.
Typing/computer skills are strongly preferred.
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