Job Description
Supports the design, implementation and oversight of all safety assurance and targeted monitoring plans, and documentation of those activities for Flight Operations. Plans and conducts regular audits of Flight Operations programs and processes, including corrective action follow-up to ensure findings are addressed.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Assists and supports all aspects of safety assurance and targeted monitoring plans, including plan development, coordination, and follow-up
Supports and coordinates the System Assessment process in Flight Operations, including Root Cause Analysis (RCA)
Supports documentation and record keeping activities as they relate to safety assurance, safety risk management, and safety promotion
Reviews data external to Flight Operations and Southwest Airlines
Supports Flight Operations AQP by contributing relevant SMS data and information
Conducts regular audits of Flight Operations programs and processes, writes audit plans and reports
Coordinates and collaborates with other audit programs at Southwest Airlines (e.g. FSAP, IEP), and supports external and third-party audits (e.g. DOD, IOSA)
Supports and promotes SMS Safety Policy through regular review of the Safety Management Manual (SMM), contributions to SMM revisions, and dissemination of relevant SMM content to Flight Operations Safety
Supports Safety Promotion (Communication and Training) for Flight Operations
Attend industry meetings and conferences related to Flight Operations Safety
May perform other job duties as directed by Employee's Leaders
Job Requirements
Knowledge of 14 CFR Part 5 Safety Management Systems and the most recent applicable Advisory Circular
Knowledge of 14 CFR Part 121 Air Carrier Operating Requirements
Knowledge of commercial airline operations
Knowledge of auditing principles and best practices
Skilled in both written and verbal communication
Skilled in research, problem solving, and investigations
Skilled in organization with strong attention to detail
Skilled in the use of the Microsoft Office Suite
Skilled both working independently, and as part of a Team
Ability to communicate complex topics in a clear and concise manner
Required: High School Diploma or GED
Entry level experience, developing skills and knowledge in:
Safety Management Systems (SMS)
Commercial airline operations
Auditing
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age (or applicable age)
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Ability to work extended hours as needed
Some business travel based on Company needs
OTHER QUALIFICATIONS
Job Details
Company: Southwest Airlines
Employment Type: Full-time
Job Location: Dallas, Texas, United States
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