Southwest Airlines Careers | Labor Communication Specialist (Entry level Job) Dallas

Southwest Airlines

Job Description

This role will support the department's communication initiatives, which include planning, writing, cross-functional coordination, seeking input and approval, monitoring social channels, and reporting/tracking communication. This role will partner closely with Labor Communication Team Members, Negotiating Teams, Operation Leaders, Communication Advisors, and external Stakeholders to develop/deliver communications and update plans. .

Your main responsibilities in this role include the following:

Duties and Responsibilities

• Write and design communications for Leaders and Employees including memos, letters, negotiation updates, toolkits, presentations, digital signs, resource guides, pamphlets, video scripts, banners, and articles

• Develop and provide training to internal Customers on the appropriate use, content, design, workflows, and changes associated with communication platforms

• Develop communication strategies for the delivery of corporate culture and business strategy

• Partner with Department Leadership and Labor Relations Teams to gather information regarding strategic planning for contract negotiations and long-term goals

• Partner, communicate, and build relationships to gather Customer and business requirements and communicate effectively on behalf of Sr. Leadership

• Monitor industry news and union communications relating to labor negotiations

• Monitor, document, and archive incoming and outgoing labor communications

• Assist with updating and reviewing the Labor Negotiations website for relevancy, consistency, and accuracy

• Edit, standardize, or make changes to material prepared by other writers or department personnel

• May perform other job duties as directed by Employee’s Leaders

Job Requirements

• Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain using written, oral, and visual media

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making

• Skilled in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

• Skilled in Communicating effectively in writing as appropriate for the needs of the audience

• Ability to listen, understand, and communicate ideas presented in writing and speaking with others

• Ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem

• Ability to read and understand information and ideas presented in writing

• Required: High School Diploma or GED

• Entry level experience; developing skills and knowledge in planning, monitoring, writing, and coordination of internal and external communications

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Must be fully vaccinated against COVID-19 by start date to comply with Executive Order 14042, which requires employees of federal contractors to be fully vaccinated against COVID-19

Job Details

Company: Southwest Airlines

Employment Type: Full-time

Job Location: Dallas, Texas, United States

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