Air Canada Careers | Administrative Support Coordinator - Cabins Jobs, Dorval

Air Canada

Job Description

Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Create tables, graphs and prepare spreadsheets.

• Sort and merge documents, reports, etc.

• Research data and prepare reports

• Edit and proofread

• Work under pressure

• Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.

• Receive, index and revise manuals or data

• Prepare correspondence

• Receive and direct all incoming calls

• Provide assistance for outgoing calls, e.g. directory assistance, calling card

• Refer external customers to appropriate areas, e.g. departments, employees

• Assist other employees in the department

• Arrange ground transportation for internal/external customers, e.g. taxis

• Arrange travel and appointments

• Liaise with internal/external customers

• Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing

• Work with minimal or no supervision

• Design, compose, format and produce correspondence, reports and documents using a variety of software applications

• Prepare third party billings

• Handle cash/cheques and related documentation

• Verify and process invoices, claims and/or expenses

• Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.

• Build, update and maintain schedules and staff rosters

• Organize and prioritize workload to meet deadlines

• Comply with Government Regulations, Company Policies, Collective Agreement and procedures

• Administer Collective Agreements

• Control distribution and maintain Company and technical publications

• Maintain a high level of accuracy

• Operate specific department/Company software programs

• Develop and maintain schedules

• Maintain confidentiality at all times

• Maintain and develop accurate maintenance and/or technical records

• Audit records

• Monitor equalization of overtime

• May be required to perform other related duties which do not affect the nature of the job

Job Requirements

• High School graduation

• Good interpersonal skills

• Good communication skills, both written and verbal

• Intermediate knowledge of Microsoft Office applications

• Proficiency in spelling, punctuation and grammar

• Knowledge of aircraft terminology

• Aptitude for math

• Aptitude for accuracy and detail

• Minimum 2 years office experience

Job Details

Company: Air Canada

Employment Type: Full-time

Job Location: Dorval, QC, Canada

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