Job Description
Flight Attendant Crew Scheduler (Unifor), reporting to the Cabin Crew Scheduling Manager
This position will be located at the Operations Centre in Brampton. Paid training will be for a period of maximum 6 months. Should you be contacted for an interview, further information will be provided at that time.
This position is responsible for scheduling Cabin Personnel in accordance with contractual and Company regulations for all Air Canada operations.
Your main responsibilities in this role include the following:
Duties and Responsibilities
Schedule Cabin Personnel in accordance with Company policy, Ministry of Transport (M.O.T) regulations or Canadian Union of Public Employees (CUPE) collective agreement.
Monitor and action daily and future Cabin Personnel requirements. Re-schedule as necessary.
Provide effective and timely communication with all Cabin Personnel as it relates to scheduling activity and schedule deviations.
Compile management information.
Analyze irregular operations and make effective scheduling decisions.
Coordinate scheduling activities to achieve on time operational performance in concert with other operational departments.
Interpret and administer the CUPE collective agreements.
Job Requirements
Solid decision-making ability in high pressure situations
Strong interpersonal, communication, analytical and organizational skills
Demonstrated ability to maintain and monitor records effectively
Experience with conflict resolution and problem solving
Previous airline operational experience an asset
Previous Call Centre experience an asset
Good computer skills; knowledge of RES III, NetLine, & Communicator is an asset
Must work shifts, including midnights
Ability to work under pressure with minimal supervision
Must successfully complete and pass Initial Flight Attendant Crew Scheduling Training Program.
Share Your Thoughts!
To receive reply notifications right away, tap the Notify option before you publish your comment!