American Airlines Careers | Staff Assistant II, Flight Job, Washington DC

American Airlines

Job Description

​This job is a member of the Flight Team within the Integrated Operations Division. This position will be responsible for providing clerical support for the Flight Management Staff.

Benefits and Offers

• Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Your main responsibilities in this role include the following:

Duties and Responsibilities

• Interacts professionally in a service-culture environment while assisting pilots with operational, administrative and personnel matters

• Answers phones, general questions and assists with walk-in traffic

• Assists with issuing and maintaining personal protective equipment (PPE)

• Maintains pilot supplies and mailboxes at DCA, IAD and BWI airport and will be required to have multiple SIDA badges

• Assists with webpage updates, issuing/logging uniform items, training hotel requests, parking permits, Charters, service awards and employee ID’s

• Maintains Loaner iPads and Jeppesens

• Processes Space Positive and Emergency Travel requests

• Assists with First Year Pilot tracking and management

• Assists with Voluntary Personal Leaves, Military Leave, LTD, Unpaid sick leaves, and pilot retirements

• Assists with the Flight Office Weekly Newsletter and base communications

• Ensures all personnel records are processed for each pilot who transfers into or out of the base

• Inventories and orders operational and office supplies via Coupa

• Maintains detailed data files in Excel and updates Sharepoint

Job Requirements

• High School diploma or GED equivalency

• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

• Successful candidate must be comfortable and adaptable to changes, in a health and safety COVID world. Candidate will be working in an environment where wearing a mask may be mandatory. Guidelines must be followed for social distancing, sanitization, health screenings, and personal protection equipment (PPE).

Preferred Qualifications

• Prior use of DECS, Sharepoint and Coupa preferred

• Ability to exercise good judgement and work under time contraints with professionalism, efficiency, patience and respect

• Minimum typing skill of 25 to 49 W.P.M.

• Skilled in Microsoft Office software and applications (e.g., Outlook, Word, Excel, Access, PowerPoint, Teams) gained through either work experience with the software or education and hands-on use of the software

Job Details

Company: American Airlines

Employment Type: Full-time

Job Location: Washington, DC, USA

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