Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Perform required work duties in an aircraft environment.
Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations.
Work both independently and as part of a team to accomplish work tasks.
Actively seek to ensure the safety and comfort of customers.
Provide exemplary customer service to satisfy and exceed customer expectations.
Provide assistance lifting and stowing luggage (including baggage, garments, and other items) into overhead bins or other storage areas and soliciting assistance when needed.
Attend to individuals needing assistance (such as unaccompanied minors, individuals with a disability and the elderly) throughout aircraft operations.
Maintain professional appearance.
Project and maintain a positive attitude and composure at all times.
Be dependable and committed to completing work assignments
Manage time to complete required work assignments and to ensure overall punctuality.
Respond during emergency situations by effectively implementing instructions from the flight deck and following required safety and emergency procedures.
Guide or direct (verbally or non-verbally) passengers during emergency situations (such as evacuations) to minimize impact of the event and protect passengers and crew members.
Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress.
Ensure the aircraft and passengers are in full compliance with policies, procedures, regulations, and safety measures.
Perceive, understand, and respond to written and oral communications and warnings.
Effectively communicate verbally to make onboard public address announcements, complete safety demonstrations, and provide instruction to others.
Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies.
Ability to adjust to a rotating schedule with variable hours that could include up to a 16 hour duty day. A duty day could range from two (2) to 14 hours.
Must be willing to work nights, weekends, and holidays
Sit in an assigned jump seat with seatbelt and shoulder harness fastened.
Retrieve and store items in the overhead bins which can be as high 67" from the floor.
Exposure to peanuts, pets, and other allergens
Must be willing to open emergency exits and close aircraft doors weighing up to 60 pounds and push and pull heavy beverage/food carts requiring 32lbs of force when pushing or pulling.
Perform tasks that require frequent walking, bending to ankle level, and reaching above shoulder level and reaching inside overhead bins to retrieve or store items.
Must be able to use all galley/cabin service equipment and in-flight entertainment system unsupervised.
Maintain the appearance of the aircraft’s cabin, galley and lavatory
Practices safety conscious behaviors in all operational processes and procedures.
Comply with other tasks as assigned by management or the Pilot-in-Command
Job Requirements
Must be authorized to work in the US.
Must be 21 years of age or older.
Must have valid passport.
Must pass a DOT required pre-employment drug screen and thereafter submit to DOT mandated random drug and alcohol testing.
Able to pass a FAA/TSA required 10 year work history review and submit to criminal history record and fingerprint checks.
Must pass a background check including a government required fingerprint-based criminal history records check.
Possess a valid driver’s license and good driving record
Must have a high school diploma, GED or equivalent.
Must be able to successfully complete the Company’s four (4) week Flight Attendant Initial Training Program.
Must read, write, speak, and understand English.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
Must have well-developed people skills and ability to work with a variety of personalities.
Able to handle interruptions and a fast paced environment.
Excellent communication skills both written and verbal delivered with tact and professionalism
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