Job Description
This job is a member of the Groups Sales Team within the Customer Division. Responsible for identifying opportunities to improve processes, lead analytical projects and create a reporting suite for the group sales team.
Benefits and Offers
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Duties and Responsibilities
Your main responsibilities in this role include the following:
Interacts periodically with Account Managers and customers to understand competitive landscape, identifies opportunities and effects change
Develops new reporting tools using Cognos, Tableau, Teradata SQL assistant and other internal airline databases to track performance
Collaborates with B2B Marketing, Corporate Communications, Revenue Management and Reservations to develop and align on Group Strategy
Creates and delivers training to corporate and agency account managers on Groups products
Interfaces with IT and other external partners to successfully implement the rollout of the Groups booking tool
Works on quantitative and qualitative analysis for projects, development of recommendations, as well as written and/or oral presentations of those recommendations to senior management.
Collaborates with management to identify and clarify management objectives, and to identify, implement, and evaluate revenue growth programs
Job Requirements
Bachelor's degree or equivalent experience/training
3 years related experience
Decisive and self-motivated with data analysis abilities
Team player with outstanding interpersonal skills is essential
An aptitude for simple and clear communication
Knowledge of MS Excel, Word and PowerPoint
Capacity to execute multiple projects concurrently and be comfortable with a changing environment
Ability to thrive in a highly collaborative, fast-paced environment
Experience with SQL
Experience with Global Sales and Revenue Management data
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