Air Arabia Jobs | Coordinator - Uniform Standards, UAE

Air Arabia

Job Description

This position will be hired on ACTION HOSPITALITY a group company of Air Arabia Group.

To assist customers and promptly respond to their queries by providing clear information, guidance and service needed , this includes delivery/dispatch of items and cash handling as per company’s adopted policies and procedures.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Opens/closes the showroom timely and maintains a safe and tidy workplace; ensures availability and readiness of display items in the assigned areas.

• Greets customers when entering and leaving the store.

• Handles the main reception desk: receiving payments, issuing receipts, keeping track of all cash and credit transactions, responds to customers’ inquiries whilst relaying clear messages and information as appropriate.

• Secures and properly controls cash, negotiable items, passwords and keys.

• Balances assigned cash drawer on a daily basis, maintains appropriate drawer limits, and adheres to all security procedures in respect to the cash drawer and the key to the cash drawer.

• Attends to customers’ purchases, alterations, laundry, items delivery, etc. Assists customers in fitting, takes measurements for alterations and communicates to manufacturer as needed.

• Properly documents all necessary transactions in the Large Transaction log

• Acts as focal point for the suppliers/vendors with respect to pick-up/drop-off of products and packages.

• Assists the officer/supervisor in stacking items on shelves accurately; collects items from store and delivers to customers as required.

• Informs the officer/supervisor with any shortages in items or low inventory levels of products within the showroom.

• Packs items to be dispatched to the hubs/stations according to the approved orders and advises officer/supervisor once they are ready for processing.

• Prepares and maintains a database of all uniform orders (new/alteration) in an excel sheet format to be referred to as needed.

• Ensures the comfort of all customers, visitors and guests waiting in the showroom area, escorts them if needed.

• Collects and promptly delivers documents, stationery and messages within the showroom in a timely and efficient manner.

Job Requirements

• High School or Diploma and higher in any stream is acceptable.

• Prefered to have a degree or diploma in Fashion Technology/ Textiles

• Well-groomed and organized.

• Dynamic and physically fit for the job, requires frequent movement.

• Age recommended: not above 30 years.

• Proficient in Microsoft Office.

• Good in English Language (Any additional language is a plus).

• 1-3 years of customer service experience in a similar role in any industry.

• Previous experience as Cabin Crew would be beneficial.

• Reliable for handling cash with accuracy and no discrepancies.

• Ability to understand assignments and plan tasks according to priorities and logical order.

• Cooperative team player; possesses good organizing and time management skills.

• Stays up-to-date with needed information and/or changes within the company including names of departments and personnel and their offices locations.

Candidate Preference

• Female candidates will be given a higher preference.

• Candidate currently residing in UAE will be preferred.

• Demonstrates pleasant personality and positive attitude all times.

• Capable of comprehending and classifying items and documents needed for required tasks.

• Multi-task oriented, responds to multiple assignments easily and promptly.

• Demonstrates high attention to details.

• Willing to support and provide alternate solutions in ad-hoc scenarios and unplanned situation.

• Dependable, self-initiative takes ownership and acts proactively.

• Displays energy and enthusiasm.

Job Details

Company: Air Arabia

Employment Type: Full-time

Job Location: Sharjah, United Arab Emirates

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