JetBlue Airways Careers | Manager Crew Resources, NY

JetBlue Airways

Job Description

The Manager, Crew Resources is responsible for flight and in-flight crew staffing needs, supporting all phases of long and short term planning. The Manager will act as a single voice to liaise with the respective Manager(s) from assigned Operations, Network Planning and Finance Departments. The Manager will be involved with the entire crew resource planning cycle. This involvement will include overseeing and improving divisional processes and systems, developing and maintaining internal manpower plans. Additionally, the Manager will track and target efficiencies as it relates to the business objectives. The Manager will also develop and report on key manpower related metrics and perform ad-hoc analysis as needed.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Primary crew resource planning liaison

• Develop crew manpower plan and ensure the implementation and the execution of this plan by coordinating across FlightOps, Inflight, Finance, Crew Services and JetBlue University along with other departments

• Develop, maintain and improve complex crew manpower systems

• Initiate and support operational and financial efficiency projects and business cases for Flight and Inflight

• Support budget and goal development for operational business units

• Develop presentations and analysis for Senior department leaders on an ad hoc basis

• Establish and track key indicators for crew planning

• Create and maintain crew divisional dashboards

• Responsible for all aspects of project development throughout the project lifecycle including facilitating meetings and communication amongst project team members and monitoring adherence to project deadlines

• Builds and fosters relationships with internal and external Customers.

• Other duties as assigned

Job Requirements

• Bachelor’s Degree in Business, Finance, Operations, Engineering or equivalent field

• Four (4) years of experience in manpower planning, business planning, resource planning, strategic planning, or related work

• Demonstrated leadership experience

• Strong verbal and written communication skills

• Strong interpersonal skills

• Available for occasional overnight travel (20%)

• Pass a ten (10) year background check and pre-employment drug test

• Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

• Master’s degree in Aviation, Business, Finance, Operations, Engineering or related field

• Three (3) years of experience in airlines

• Strong capabilities with a programming language

Job Details

Company: JetBlue Airways

Employment Type: Full-Time

Job Location: Long Island City, NY, USA

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