Job Description
As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Operations Team in Los Angeles (LAX) as a Cargo Operations Officer.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Monitor smooth cargo operations at the station through close coordination with the GHA’s and staff within the station/region.
Continuously monitor and develop adherence to regulations as outlined by local authorities and regulatory bodies.
Ensure strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation costs involved.
Maintain on time performance or aircraft operations and ensure no delays occur due to ground operations, throughout the delegate station/region.
Ensure smooth interface from Sales/GSA to GHA including booking priorities, clear FBL instruction and priorities are given to GHAs, special cargo is handled correctly and pre-alerts sent.
Coordinate with customer service/ cargo claims department at Head Office and forward all necessary claim documents, handle discrepancies and all administrative issues related to the station/ region.
Ensure all safety and security incidents are thoroughly investigated through to root cause analysis and reported within defined timeframes.
Job Requirements
Minimum of High School Qualification with at least 4 years of job related experience within air freight industry
Previous supervisory experience as well as the ability to delegate, set clear directions, motivate staff and foster team work
Good knowledge of warehouse and ramp handling, Dangerous Goods Regulations, Live Animal Regulations, IATA and perishable cargo handling
Load control and previous experience with loading of freighter aircraft
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