Swissport Jobs | Operations Supervisor - Spirit, Orlando, FL

Swissport International

Job Description

The Operations Supervisor will be responsible for the oversight of the Operations team in key strategic locations and will be the primary point of station contact for the DSC. Responsibilities will include developing, coaching, and supporting a highly effective team of Operations Coordinators while driving operational performance and consistency. The Operations Supervisor will also be responsible for effective coordination across departments including but not limited to OCC, Flight Ops, Inflight, Tech Ops, Catering and Fueling.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Primary contact for Spirit OCC DSC and Station Leadership Team

• Gate management (including tail swaps and next day delays)

• Tow coordination

• Air-to-Ground communication

• Coordination with Chief Pilot, Inflight, MX Supervisors and Crew Scheduling

• CBP/TSA/LEO Coordination

• Tarmac Coordinator including Red Ramp Communication

• Communicate Ops plan to Station management via Microsoft Teams/Call em all

• Monitor and provide feedback on working methods, productivity and quality on a team and individual level.

• Ensure accurate number of Operations coordinators are available to provide a reliable and safe operation

• Contribute to building a Spirit Strong operation by supporting and coaching co-workers in their daily efforts according to agreed development plans

• Ensures Coordinators are fully trained and aware of company policies and procedures.

• Conducts reoccurring training with team members.

• Supports coordinators with responses to inquiries from OCC and Station Leadership

• Builds a committed team with a strong culture based on safety, integrity, high performance and pride of work

• Track common issues received and collaborates with Station Leadership on potential solutions

• Provide performance reports to Leadership as required

• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g. emergencies, IROP handling or Operational developments.)

• Proficiency in all Ops related tools and software (MC Plot, MC Web, Movement cntrl etc)

• Assist with station audits and compliance for both internal and external audits

• Oversee the accurate and complete filing and retention of all flight departure related paperwork

Job Requirements

• High School Diploma

• Valid drivers license

• 1-3 years’ experience in an Ops related function

• Ability to work under pressure while multitasking

• Effective time management skills and ability to prioritize in a rapidly changing environment

• Basic skills in Microsoft Office and PowerPoint

• Must successfully complete new hire and initial station ops training

• Previous leadership experience a plus

• Understanding of Flight Releases and Fueling Information

• Robust analytical skills with the ability to identify trends and implement change.

• Comprehensive written and verbal communication, crafting messaging and expressing intent in a powerful and simple manner

Job Details

Company: Swissport International

Employment Type: Full-time

Job Location: Orlando, FL, USA

Apply Now