• Swissport Careers | Duty Manager Cargo Services, IAH

    Location Houston, TX, USA
    Posted

    Job Description

    Responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met.

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Effectively manages staff time to reduce dependence on overtime

    • Ensures applicable safety and quality standards are met

    • Maintains as well as up-dates company’s and customer manuals and documentation

    • Implements and monitors the local emergency plan

    • Develops and maintains good relations with customers and airport authorities

    • Find solutions to conflicts and irregularities

    • Attends and contributes to internal meetings

    • Comply with company Standard Operating Procedures (SOP) and policies

    • Perform related duties as assigned


    Job Requirements

    • High school diploma or GED equivalent. Degree preferred

    • A minimum of 5 years warehouse management experience

    • Ability to deal with conflict

    • Communication skills

    • Ability to work under pressure

    • Customer focus and quality awareness

    • Must be able to work flexible working hours

    Job Details

    Company: Swissport International

    Employment Type: Full-time

    Job Location: Houston, TX, USA

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