• Lufthansa Internship | Customer Service Management Intern, Tulsa, OK

    Location Tulsa, OK, USA
    Posted

    Job Description

    Lufthansa Technik Component Services, a subsidiary of Lufthansa Technik the world's leading provider of aircraft maintenance, repair and overhaul services is looking for a self-motivated, energetic and well-rounded Intern.

    This is a paid internship and we will also take over the costs for the visa and the flight. A shared apartment is organized as well!

    Duties and Responsibilities

    Your main responsibilities in this role include the following:

    • Creation and/or follow up of reports to monitor team and contract performance KPI

    • Conducting research in ERP systems, for clarifications, tasks handling and other operational tasks

    • Support with customer status reports by coordinating with different departments and IT systems

    • Data entry, processing and analysis to support internal and external customers

    • Developing of measures to keep a contract profitable (together with Account Manager)

    • Perform support functions and deputized duties as directed by the assigned team manager, leader, supervisor or account manager


    Job Requirements

    • Studying Business Administration, Economics, Engineering or similar

    • Must be enrolled in university the entire period of the internship or be in your Gap Year (between Bachelor and Master)

    • Must fulfill all criteria to get a J1 visa for the U.S and have a valid passport for the entire period of the internship

    • Interest in airline industry, maintenance, repair & overhaul and material management, as well as customer relationship management

    • First work experience through relevant internships is of advantage

    • High level of independence, flexibility, commitment and enthusiasm

    • Intercultural sensibility

    • Team player and excellent interpersonal skills

    • Advanced knowledge in MS Excel and communication skills in English

    • SAP experience

    Job Details

    Company: Lufthansa Technik

    Employment Type: Internship

    Job Location: Tulsa, OK, USA

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