Job Description
This job is a member of the Flight Service Team within the Customer Experience Division. Responsible for analyzing and ensuring accurate payment of catering invoices for all stations. Acts as a liaison resolving issues with caterers’ representatives, AA station managers and food and beverage counterparts. Also responsible for ensuring timely processing of invoice payments, exception billings and reconciliations as well as performing ad hoc analyses to verify caterer billings using Cognos, InvoiceWorks and Airvision
Benefits and Offers
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Duties and Responsibilities
Your main responsibilities in this role include the following:
Provides regular updates, insight and recommendations on programs to Leadership
Oversees AirVision (AV) billing of all domestic and international caterers
Oversees AV and Ipayable billing for Catering security
Acts as security administrator for AV Finance module
Coordinates AV CE/PMP activities with Operational team
Supports new facility set up and maintains/updates billing discount, port fees and taxes rate record in AV; AV price maintenance for all caterers based on input from Purchasing and Food & Beverage
Performs system testing for any Sabre AV release
Processes Ipayable and paper invoices for AA owned non-alcoholic Beverage/Ice and Non-AV caterers
Verifies the AV to SAP account payable feed works properly
Acts as liaison with AA Accounts Payable and Treasury department to support new vendor set up and billing system questions
Conducts group and/or individual training sessions
Occasional travel as necessary
Job Requirements
High school diploma or GED equivalency
Familiar with basic accounting principles
Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
Ability to handle multiple projects
Ability to learn new systems
Ability to interact with other work groups, in a fast-paced, ever-changing environment
Ability to use invoicing and billing systems (Airvision, InvoiceWorks, etc.)
Knowledge of software programs used in extracting data and conducting quantitative analysis (Cognos, SQL, Oracle, SAS, etc.)
Ability to assemble information, extract pertinent facts, build robust data models, draw logical conclusions and present recommendations
Ability to make independent judgments and decisions while taking ownership of job responsibilities
Excellent analytical, communication and problem solving skills
Strong time management skills
Ability to persuade and influence others while balancing multiple priorities simultaneously
Bachelor's degree in Accounting, Finance or relevant field or equivalent experience/training
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