Job Description
WestJet's Guest Service Ambassadors are responsible for creating a remarkable experience for our guests by helping our guests have a positive experience getting through the airport and on to the aircraft. You are often the first in-person point of contact for our guests and play an essential and crucial role as a WestJet brand ambassador. Your expertise is essential in providing a safe and stress-free experience by helping guests check-in, supporting self-serve kiosks, preparing the aircraft for on-time departure, greeting our most recent arrivals and more! Whether helping a guest requiring mobility assistance or an unaccompanied minor, you are there to help our guests, while creating the experience our guests have come to know and love about WestJet.
Benefits and Offers
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family
Savings and Benefit programs that are flexible to meet your specific needs
Duties and Responsibilities
Your main responsibilities in this role include the following:
Job Requirements
You are a true customer ambassador and come with a minimum of two years’ experience in a customer-facing role.
You understand the importance of safely performing on-time and bring a proven track record for punctuality and reliability.
You are a multitasker and are comfortable working in a fast-paced, time-sensitive environment.
You are an effective communicator with demonstrated proficiency with computers and recent experience using Windows-based software.
You are resilient as this role is often physical in nature.
Share Your Thoughts!
To receive reply notifications right away, tap the Notify option before you publish your comment!