Job Description
Inflight Crew Schedulers ensure that all flights in our reliable Worldwide network are properly staffed with inflight crew in support of Core4 as it relates to United’s goal of providing safe, efficient, and reliable air transportation for our customers
Your main responsibilities in this role include the following:
Duties and Responsibilities
Assign all open flying to qualified inflight crew members according to Federal Aviation Regulations, flight attendant Contract, and Company policies
24-hour communications center / point of contact for flight attendant work group, providing round-the-clock support to inflight crew members with regards to schedule and flight-related issues, delay notifications, assignment modifications, etc.)
Responsible to monitor crew legalities, communicate changes, reassign flight attendants and perform CMS transactions to ensure accurate crew pay and quality assurance
Job Requirements
High School Diploma
1-2 years scheduling operations experience and or experience working in a fast pace environment requiring high volume customer interaction
Possess intermediate MS Office skills particularly with Outlook, Word and Excel
Fast pace environment requiring high volume customer interaction
Applicants must have the ability to convey information effectively both verbally and in writing
Good computer knowledge and strong typing skills
Proven ability resolving conflict and working in a high-pressure environment handling stressful situations. Ideal candidates must have the ability to manage stress and stay calm under high pressure situations
Must be able to manage multiple tasks and priorities to be successful on the job
Good organizational, time management, and problem-solving skills
Must possess the necessary skills to provide support and courteous service to crew members
Successful candidate must also be able to function effectively in a team-oriented environment.
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Bachelor’s degree or equivalent relevant experience
COSMOS experience
1-2 years relevant crew scheduling experience
1-2 years of airline operation experience
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