Job Description
The Manager of Global Leadership Communications is part of American’s Global Engagement team, which includes the airline’s Corporate Communications function. In this new role, the right candidate will be responsible for developing, leading and executing communications programs that help support a culture of engaged leaders who are caring, collaborative, and results-oriented, and understand the business’s objectives as we navigate the world ahead. Field leaders across the globe are the bridge between enterprise initiatives and American’s hardworking frontline team members, and this communications pro will help us connect those important groups to keep them informed, educated and engaged.
Benefits and Offers
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Duties and Responsibilities
Your main responsibilities in this role include the following:
Lead the charge in developing enterprise programs to better inform frontline leaders in multiple locations and job functions
Identify, develop and manage robust programs and supporting communications that engage senior leaders and frontline team members including town halls and officer engagement to help leaders better understand the frontline experience
Aggressively tell the story of American’s efforts to execute on the company’s strategic objectives to internal and external audiences
Synthesize business objectives and goals into digestible, easy-to-share information to equip leaders who are on the go
Develop strategy for and manage enterprise-wide and leadership meetings including State of the Airline and the company’s annual leadership conference
Develop colleagues and junior staff into effective team members and leaders, providing them with the expectations, tools and guidance to execute well
Job Requirements
Bachelor’s degree in Journalism, Communications or relevant field
6 years relevant work experience in communications in a corporate or agency setting
Is relentlessly hardworking, with a passion for thriving in a 24/7 environment, and excels at juggling multiple projects at one time
Writes like a pro and manages media with ease
Thinks critically and exhibits a “no surprises” and “no stone left unturned” mentality
Collaborates effectively with other managers and department leadership
Embraces/adopts American’s Leadership Model and Leadership Attributes
Previous experience with positively and effectively leading teams, internal and external partners, connecting workgroups and teams to ensure strategies and impacts are clearly understood
Has a proven track record of creating and implementing new programs to evolve the communications function at a large company
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