Job Description
This job is a member of the Drug and Alcohol Team within the People/HR Division.This position will be responsible for coordinating various aspects of the company drug and alcohol program. They will administer drug and alcohol testing services for the company. We will provide training that meets DOT federal standards, which also may require you to conduct same gender observed drug collections. Hours may vary and may include evening, weekend, and holiday work.
Benefits and Offers
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Duties and Responsibilities
Your main responsibilities in this role include the following:
Conducts drug and alcohol collections; reviews test results
Manages drug and alcohol testing to ensure it is compliant with federal regulations and company policy
Ability to address abnormalities or other collection issues
Maintains an accurate record keeping of all tests and results
Prepares copies of the testing paperwork and send to appropriate parties
Acts as liaison with the drug testing laboratory, corporate medical clinic and Medical Review Officer
Maintains records of current qualifications and re-qualifications of the drug and alcohol collectors as mandated by the DOT and the FAA
Extensive walking will be involved
Job Requirements
High School diploma or GED or equivalent experience/training
2 years’ experience in Customer Service
Must be able to secure appropriate airport authority and/or US Customs security badges
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
Minimum typing skill of 25 to 49 W.P.M.
Proficient with Microsoft Office software (e.g., Word, Excel, Access, etc.)
Ability to maintain confidentiality of all employee information
Excellent customer service skills
Ability to meet deadlines and multi-task in a fast-paced, dynamic work environment
Must be able to read, write, fluently speak and understand the English language
Positive Attitude
Detail Oriented
Honesty and integrity
Self-motivation and discipline
The ability to work independently with minimum supervision
Reliable
Multi-tasking Abilities
Organizational Skills
Airline experience
2 years’ experience working with federal regulations, preferably with in-depth knowledge of drug and alcohol issues and inspection process
Knowledge of saliva alcohol testing a plus
Knowledge of DOT 49 CFR Part 40 Drug & Alcohol regulations
Knowledge of FAA 14 CFR Part 121 Subpart E and F regulations
Experience with spreadsheets and report preparation
Experience with data input
