Job Description
The Crew Scheduler is responsible for notifying crew members of changes in their assignments, answering in-coming calls from crew, and assisting in hotel and travel for crew. In addition, reacting to flight irregularities and monitoring for compliance with all Federal Aviation Regulations (FAR) and company regulations. This position works closely with other operational disciplines within the System Operations Control Center (SOC).
Benefits and Offers
Medical, dental and vision benefits
401k program with a company match up to 6%
Monthly incentive pay plan up to $150 per month
Annual incentive pay plan with a target 5% payout of annual earnings
Generous paid time off
Unlimited standby travel benefits on Alaska Airlines & Horizon Air
Duties and Responsibilities
Your main responsibilities in this role include the following:
Arrange crew coverage for Horizon Air's flight schedule
Ensure that all crewmembers are scheduled in compliance with crewmember contracts and Federal Aviation Regulations
Perform analytical studies of AIMS reports for verification of FAR compliance
Monitor all crew schedules and operations using the AIMS, FOGS, and VISOPS computer systems
Manage reserve crewmember staffing levels and utilization
Book crew deadhead and jumpseat records
Coordinate with Flight Control, Inflight, and Pilot management to resolve operational and crew-related issues
Perform duties in compliance with company and departmental procedures
Other duties as assigned
Job Requirements
Strong commitment to deliver outstanding customer service to our crew members and other internal customers.
Effective communication skills with a demonstrated professional phone manner.
Excellent organizational and problem-solving skills.
Ability to work independently and as part of a team.
Ability to work a variety of schedules to include nights, weekends and holidays.
Ability to communicate in English.
High School Diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Crew Scheduling experience
Airline station or operations experience
Proficiency in software applications, including Microsoft Word and Excel
Preferred Qualifications
Job Details
Company: Horizon Air
Employment Type: Full-time
Job Location: Seattle, Washington, United States
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