Job Description
WestJet's Service and Sales Agents are responsible for creating a remarkable experience for our guests through one-on-one telephone contact to arrange air travel on WestJet flights, and provide information for guests with varying needs. You are often the first point of contact for our guests and play an essential and crucial role as a WestJet brand ambassador. We want to make sure our guests enjoy their call with you, therefore, you are there to educate and help our Guests, while creating the experience our Guests have come to know and love about WestJet.
Benefits and Offers
WesJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family
Savings and Benefit programs that are flexible to meet your specific needs
Duties and Responsibilities
Your main responsibilities in this role include the following:
Job Requirements
You are a true guest ambassador and come with a combination of two years’ experience in a customer service and/or sales related environment
You are a multitasker and are comfortable working in a fast-paced, time-sensitive environment
You are dependable with a proven track record for punctuality and reliability
Demonstrated strong computer skills to learn our reservation management systems
Effective verbal communication skills with a preference given to candidates that are bilingual (English and one or more of the following languages - French, Spanish, Italian, Dutch, German, Japanese, Cantonese, Mandarin, Korean, Punjabi, Hindi, Portuguese, Tagalog)
Share Your Thoughts!
To receive reply notifications right away, tap the Notify option before you publish your comment!