Job Description
Duties and Responsibilities
Your main responsibilities in this role include the following:
Designs, develops, and maintains content on all existing Southwest Airlines web sites and Customer email communications
Trains and mentors other designers to provide creative direction and ensure highest standards
Maintains knowledge and guides team in best practices related to industry trends and technologies for digital design, front-end development, and content management
Leads creative idea conceptualizing and contributes to copywriting support for digital channels
Collaborates and contributes to maintaining Southwest brand & style guidelines in digital channels
Executes on scalable solutions for long term success and proactively prepares for the future
Makes recommendations to drive Marketing strategy forward and follows through against promised timelines
Understands big picture and impacts with a focus on future state.
Provides solutions and recommendations for issues. Applies best practices in translating business needs and strategic initiatives into visual design
Tells a compelling and relevant story that conveys well thought-out recommendations, creates a point of view, collaborates effectively, presents with poise and confidence
Is adaptable to evolving business needs and a changing environment
Solution oriented; positively impacts the environment of his or her direct team and Marketing department
Works with leader to align on priorities, constructively address project work, and build personal development plans
Must be able to meet any physical ability requirements listed on this description.
May perform other job duties as directed by Employee’s Leaders.
Job Requirements
High School Diploma, GED or equivalent education required.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Bachelor's degree required. Degree in digital/graphic design, web development, advertising, marketing, or a related field preferred
Minimum 6 years experience as a web designer or related field including strong front-end development; OR minimum 4 years experience as a web designer or related field with an advance degree
Minimum 2 years experience mentoring and developing other designers
Minimum 2 years experience in email design/development including responsive design
Experience using HTML and CSS to create web and email content is required
Ability to exhibit balanced strength in design & development skills in order to problem solve both creative and technical challenges
Strong project management skills
Experience with Browser/Email compatibility, Javascript, and WCAG guidelines is preferred
Proficiency with software packages including Adobe Creative Suite and Microsoft Office is required
Experience designing and establishing brand positioning for Fortune 500 companies is required.
Experience with standard concepts, practices, and procedures within enterprise Content Management Systems is required
Experience conceptualizing creative ideas, presenting and defending those ideas, and leading execution across multi-disciplinary teams
Experience using Interwoven/Teamsite, Adobe Analytics, Adobe Target, Adobe Experience Manager, and Adobe Campaign is preferred
Communicates effectively by listening intently, questioning appropriately, and articulating clearly in both written and verbal formats
Handles high volumes of work with ability to prioritize effectively and hit promised timelines
Delivers quality work within a low-cost environment
Ability to demonstrate high emotional intelligence in various situations dealing with both Customers and fellow Employees
Must be able to comply with Company attendance standards as described in established guidelines.
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Must be fully vaccinated against COVID-19 by start date to comply with Executive Order 14042, which requires employees of federal contractors to be fully vaccinated against COVID-19.
OTHER QUALIFICATIONS
Job Details
Company: Southwest Airlines
Employment Type: Full-time
Job Location: Dallas, Texas, United States
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