Delta's Flight Attendants, Information and Guidelines for New Candidates

Flight Attendant Job Preview

A Flight Attendant's job revolves around the clock and your life has to move with it. In this video you'll see how new Flight Attendants balance the requirements of their flying schedule with the everyday demands of their personal schedule. More importantly, you'll learn what drives people like you to seek this rewarding career.

Information for Candidates: Uniform and Appearance Guidelines

From Boston to Beijing, on the ground and in the air, Delta's flight attendants represent the Delta brand every time they wear their uniform. Our uniform and appearance guidelines help our customers notice our Flight Attendants for their professionalism and the service and information they provide - rather than distracting from our mission. These guidelines make it easy for our Flight Attendants to communicate readiness and respect all over the world.

Candidates for the Delta Flight Attendant position must understand, and feel comfortable with, these guidelines:

• The Flight Attendant uniform represents Delta's corporate image and identifies crew members to the traveling public. It is the responsibility of each Flight Attendant to meet and maintain all uniform and image standards.
• Delta covers the costs of uniforms for our Flight Attendants. There are a wide variety of options to choose from through the Delta catalog.
• Our Flight Attendants may not have any tattoos that are visible while wearing our uniform (e.g., on face, neck, hands, lower arms, or legs for example).
• Visible body piercings, multiple ear piercings, and earlobe plugs are not permitted. In addition, the wearing of facial piercing jewelry is not permitted.
• Unusual or attention-grabbing adornments, such as nail decals, excessive make-up, or non-natural hair color, are not permitted.
• Facial hair must be neatly trimmed, and beards and mustaches must meet specific length requirements.
• Jewelry is limited to small earrings, one small necklace, and no more than three rings.
• When Flight Attendants wear skirts or dresses, hosiery (black, nude or skin-tone) must be worn.

What to Wear When Interviewing for the Flight Attendant Position:

Whether you're interviewing by video or in-person, candidates often want to know what they should wear. The best advice is to consider the way our Flight Attendants dress and use that as inspiration. Here are some additional tips for putting your best foot forward:

• Wear clean, pressed, and professional clothing

For men:

• Two-piece suit and tie
• Dark, professional colors such as black, gray or navy
• Dress shoes and dark socks
• Clean-shaven or neatly-trimmed beard or mustache

For women:

• Two-piece suit, with either skirt or pants, or tailored shift dress
• Dark, professional colors such as black, gray or navy
• Skirts should be mid-calf or knee-length
• Dress shoes such as flats, pumps or sensible heels

Information About the Language of Destination Flight Attendant Role

It would be hard to find a more global company than Delta Air Lines-we fly to over 60 countries across six continents. Our customers are our first priority, no matter where they're from, so we do our best to 'speak their language' - figuratively and literally. That's why we're always looking for multi-lingual Flight Attendants, fluent* in a language other than English, to join our exclusive Language of Destination (LOD) team.

LOD Flight Attendants receive additional pay and fulfill special responsibilities.

Benefits of being an LOD Flight Attendant include:

• Premium pay
• Opportunity to travel more often to destinations where your second language is spoken

Responsibilities of LOD Flight Attendants:

• Communicate with passengers in both languages
• Demonstrate awareness of cultural sensitivity (in direct communication and body language)
• Relay important flight safety information and updates in both languages
• Translate information from the flight deck as necessary

To be eligible for an LOD position, you must:

• Be fluent in one of Delta Air Lines' targeted languages
• Successfully complete a language proficiency screening
• Make a four-year commitment to the LOD role

What does 'Fluent' mean?

Speaks the language with proper syntax and grammar structures, including complex verb structures and tenses, and proper agreement of tenses such as noun/pronoun, adjective agreement, etc.

• Speaks the language professionally without the use of slang or dialect
• Ability to comprehend up-to-date/new expressions and cultural nuances
• Ability to tailor a message appropriately to the context (social, situational, or emergency)
• Displays a broad range of vocabulary and appropriate references
• Speaks the language fluidly, without excessive pauses or hesitations
• Can read the language at a normal pace

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