Job Description
As a member of our ground crew, you'll work in an enjoyable team environment. We are currently looking to expand our customer service department. The position involves a variety of functions and employees are required to be familiar with all of the following work functions: Ticket Counter Representative, Gate Agent and Baggage Services Agent.
Ticket Counters/Gate Agents: In this role, you'll be responsible for checking-in passengers, guiding customers through the ticketing & reservations process, directing them to their gate and helping to ensure their bags meet them when they arrive.
Baggage service agent: In this role agents prepare delayed luggage files.
If you are team-oriented, like to interact with others, love to provide great customer service and can work flexible hours to help us meet our operational needs, you would be a great addition to our team!
As part of our Customer Service Agent team, you can expect to work between 20-35 hours per week. This position could be the perfect entry-level position though, which could eventually allow you to apply for a full-time position if you so desire. The benefits include flight privileges and working flexible schedules.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Job Requirements
Be 18 years of age or older
Be in possession of a valid Driver's License
Possess a High School Diploma or GED
Have Canadian citizenship or possess proper authorization.
Demonstrate attendance reliability
Be able to lift 60 lbs including wheel chair and 'straight back assistance'
Be able to provide quality customer service
Job Details
Company/Organization: Delta Air Lines
Employment Type: Part-time
Job Location: Montreal, QC, Canada
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