Job Description
These 12-month placements will challenge and inspire you and give you exposure to every facet of our global commercial business, often with some international travel along the way. Your experience will take you on some amazing journeys within some of these teams:
Revenue Management: as well as understanding how an airline drives revenue and makes profit, you will be personally owning decisions on how we price our products, decide on their availability and how we exploit and develop ancillary sales for a specific region in the world.
Sales: you’ll represent BA and work directly with some of our most important customers, understanding their needs and managing the relationship on behalf of British Airways, Iberia and American Airlines.
Retail & Customer Relationship Management: you will experience how we attract new customers, maximise retention and nurture the relationship with our customers.
Digital Product & Experience: not only will you get expertise in agile, scrum and product management, but you will be delivering products and features on our website ba.com and the BA app that drive customer value.
Commercial Strategy: at the heart of Commercial, you will gain experience in defining strategies and goals and working across Commercial to drive our transformation plans forward.
Distribution & Payments: you will help to deliver smart product distribution strategies and deliver innovative new payment solutions.
Ambitious and data-centric thinking is the norm for our Commercial team and you’ll find many different ways to make your ideas count. We want you to help us outpace and outperform our peers by creating momentum and impacting on the bottom line.
The opportunities are endless. You could be on the road building relationships with corporate customers, showcasing new aircraft in locations overseas, strategising how to make a route profitable, devising digital marketing campaigns or launching new sustainability features on our website ba.com.
Duration: Three years
Salary: £30,000
Benefits and Offers
Part of our graduate network and community, with the opportunity to engage with graduates from all schemes in the business and learn from former graduates
Involvement in our bold sustainability vision, volunteering an active role to champion specific community groups including LGBTQ+ 'Flying Proud' and ethnic minority network 'BeMe'
Involvement in Community Investment programmes, taking part in fundraising challenges for partnership charities, supporting causes close to your heart
Volunteering in schools, colleges and universities, sharing personal experiences to inspire, empower and mentor students and support their potential to gain employment in the industry we love
Access to heavily discounted flights to globe trot, and a generous annual leave entitlement to turn your bucket list into reality
Duties and Responsibilities
Your main responsibilities in this role include the following:
Job Requirements
We are looking for a minimum of a 2:2 degree, or equivalent, in any subject (achieved or expected). You will also have a strong commercial aptitude, analytical ability and a curious and creative mindset. We’re looking for those who are collaborative and proactive to take initiative, challenge the status quo and drive change in our business.
Job Details
Company: British Airways
Employment Type: Full-time
Job Location: London Heathrow, United Kingdom
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